Facilities Specialist

HomeTrust Bank•Asheville, NC

4d•Hybrid

About The Position

The Facilities Specialist is responsible for coordinating maintenance and repair activities across HomeTrust Bank's facilities portfolio, ensuring safe, clean, and efficient environments for employees and customers. This role oversees building systems and infrastructure, including electrical, plumbing, HVAC, and general maintenance and manages the work order process from submission through audit reconciliation.

Requirements

High school diploma or equivalent.
5+ years of experience in facilities management, building maintenance, or related field.
Strong interpersonal, written, and verbal communication skills.
Excellent organizational skills with the ability to prioritize and manage multiple tasks.
High attention to detail and accuracy.
Ability to work independently with minimal supervision.
Strong problem-solving and critical-thinking abilities
Effective time management skills.
Proficient in Microsoft Office products, particularly Excel.

Nice To Haves

Vocational training or certifications in facilities management or maintenance.
Experience working with multiple external vendors.
Background in property management, construction, or facilities operations.
Experience with Computerized Maintenance Management Systems (CMMS).

Responsibilities

Obtain competitive quotes for repairs, equipment and recurring services; standardize vendors contracts across all facilities.
Administer and manage the Facilities Maintenance Work Order system, including review, approval, and audit reconciliation requests.
Manage vendor lifecycle activities, including onboarding, maintenance, and termination within the vendor management system.
Coordinate external vendors and contractors for specialized repairs and inspections.
Respond promptly to facility emergencies (e.g., leaks, power outages) and take corrective action.
Provide after-hours emergency response support as needed.
Collaborate with internal teams and vendors on projects that improve environmental sustainability.
Monitor vendor performance to ensure compliance with service agreements and quality standards.
Ensure all systems and equipment comply with applicable safety regulations (e.g., fire alarms, sprinkler systems, emergency exits).
Partner with Physical Security on any day-to-day needs as well as project-related activities.
Maintain accurate records of maintenance, inspections, repairs, and compliance activities.
Communicate emerging facility issues and provide recommendation to the Facilities Manager.
Maintain confidentiality and security of confidential information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Perform other duties and special projects as assigned.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.