Facilities Services Supervisor

University of St Thomas•St. Paul, MN

10d•Onsite

About The Position

The University of St. Thomas invites qualified candidates to apply for a Facilities Services Supervisor position within the department of Facilities Maintenance. The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission. Under the direction of the Assistant Director of Facilities Services, the Facilities Services Supervisor is responsible for the coordination of the work activities and supervision of assigned Building Service Workers (20+ direct reports) and student employees as hired by the Facilities Department. The supervisor establishes daily priorities for the team based on operational needs, focusing on cleaning services, event support services, and communicates any necessary adjustments. The supervisor ensures that the established standards of cleanliness are maintained through routine quality assessments. The supervisor will provide support to peer supervisors in their absences. The supervisor will share an on-call rotation with other facilities management, approximately one in every seven weeks. This position will have a working shift of Sunday to Thursday, with Friday and Saturday as the days off. The preferred hours are 5:15am to 1:45pm.

Requirements

High school diploma or the equivalent
Three years or more experience leading or supervising a custodial/cleaning team
Demonstrated experience with and ability to learn custodial equipment operation and training
Basic proficiency in computer and office technology
A valid driver’s license and successful completion of a DMV background check

Nice To Haves

Associate or bachelor’s degree
Experience supervising unionized employees
Overseeing event setups/take-down
Cleaning teams
An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.

Responsibilities

Collaborate with directors to coordinate cleaning activities and custodial project work.
Provide updates (verbal & written reports) as requested.
Communicate daily with peer supervisors to coordinate shift-cleaning activities, project work, and event set-ups.
Detailed daily communications are met during shift transitions of completion status for event support and cleaning services.
Establishes daily priorities based on business needs and available workforce and communicate adjustments to the team.
Communicates with Building Service Workers daily (rounding & quality assurance checks) to determine their performance, quality of work, productivity and supply needs.
Responsible for meeting departmental staffing objectives by orienting, training, demonstrating, and coaching.
Approve/deny Paid Leave Time (PLT) requests and ensures accuracy of payroll timekeeping, approving payroll.
Document and provide progressive, corrective action to employees when needed.
Ensure customer service requests and event set-ups are completed in a prompt, accurate and professional manner.
Utilize appropriate software documentation for events and work order systems.
Assist with major University events such as graduations, move in, holiday parties, alumni/family weekend, homecoming, athletic event support, etc.
Use appropriate documentation and arrange for an appropriate supply of cleaning materials or other necessary items to support the performance of our team.
Monitor custodial equipment inventory and evaluate it for operational maintenance and working conditions.
Support training on custodial equipment and use of supplies.
Complete documented quality assurance inspection reports on each assigned Building Service Worker supervised twice annually, frequently during onboarding training, and as needed in response to a concern of quality work or productivity.
Other duties as assigned.