Facilities Manager

Legal Aid of Western Missouri•Kansas City, MO

3h•$75,000 - $111,050•Hybrid

About The Position

Legal Aid of Western Missouri is seeking a Facilities Manager to oversee the management, maintenance, and operational integrity of its property portfolio, totaling approximately 44,000 square feet across multiple sites. This critical role involves managing day-to-day operations, planning and overseeing a major renovation project, and ensuring all facilities are safe, functional, and well-maintained to support the organization's mission. The Facilities Manager will also focus on capital planning, vendor management, budget oversight, and ensuring compliance with safety regulations.

Requirements

5+ years of facilities management experience
Experience managing both owned and leased properties
Demonstrated ability to manage contractors, vendors, and facilities staff
Excellent communication skills with the ability to clearly convey expectations, timelines, and protocols while actively listening to and addressing staff needs
Familiarity with building systems including HVAC, electrical, security systems, and plumbing
Strong budget management and project management skills
Excellent organizational skills and ability to prioritize across multiple sites
Commitment to Legal Aid's mission of expanding access to justice

Nice To Haves

Associate's or bachelor's degree, or certificate in facilities management, project management, or a related field
Experience managing multiple properties
OSHA 30-Hour General Industry certification
LEED Green Associate or equivalent sustainability credential

Responsibilities

Oversee the day-to-day condition and upkeep of Legal Aid’s properties.
Develop and implement preventive maintenance schedules, respond to repair needs in a timely manner, and ensure all facilities meet safety and accessibility standards.
Direct contracted staff, including grounds maintenance workers, janitors and building cleaners, security, and general maintenance and repair workers.
Manage relationships with landlords at leased locations and monitor compliance with lease terms.
Assess facility needs and develop short- and long-term capital improvement plans for owned properties.
Manage renovation and improvement projects from planning through completion, ensuring work is delivered on time and within budget.
Identify and implement environmental and energy efficiency initiatives across all offices, including evaluating systems, recommending upgrades, and tracking progress toward cost and sustainability goals.
Negotiate with and oversee contractors, vendors, and service providers across all properties, ensuring work quality, contract compliance, and cost-effectiveness.
Maintain and manage property insurance coverage across all offices, including policy renewals, compliance with coverage requirements, and coordination with insurance providers and brokers.
Respond to facilities-related incidents, support claim submission, and resolution.
Develop and manage the facilities budget, including tracking expenditures across properties and identifying opportunities for cost savings.
Work with Finance Team on capital and operational expense planning.
Prepare monthly and/or quarterly financial reports.
Ensure all properties comply with applicable building codes, health and safety regulations, and accessibility requirements.
Maintain documentation and coordinate inspections as required.
Lead emergency preparedness planning and serve as the primary point of contact for facilities-related emergency and disaster response.
Support the Executive Director, Deputy Director of Operations, and other staff on real estate and space planning, and facilities-related projects.
Collaborate closely with Legal Aid’s Operations Manager, who is responsible for day-to-day office management, including vendor communications and contracting, service request tracking and response, and records management.