Facilities Engineering Reporting & Operations Coordinator

Hhc - Indianapolis, IN

Full-time - Entry Level

Indianapolis, IN

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Facilities Engineering Reporting and Operations Coordinator serves as the primary dispatch contact for plant operations at Eskenazi Health. This role is responsible for managing all data, programs, and documentation related to facilities engineering work orders, compliance, and infrastructure. The coordinator ensures effective communication and operational task coordination, particularly in response to urgent requests and regulatory compliance.

Responsibilities

• Answer and dispatch all first shift urgent phone requests and follow up as necessary.
• Update daily board with high priority equipment issues.
• Route urgent needs to technicians, supervisors, and managers for timely resolution.
• Create, edit, and complete applicable work orders.
• Review work order dashboards daily to ensure assignment, progress, and completion.
• Conduct monthly assessments of all work order PMs to ensure compliance and follow up with supervisors.
• Coordinate operational tasks related to regulatory compliance document management and maintenance record keeping.
• Facilitate department administrative tasks including spreadsheets, presentations, and meeting facilitation.
• Support during Joint Commission, State Board, and Fire Marshall audits by presenting compliance documentation.
• Maintain procedures relating to facilities equipment maintenance and inventory of equipment and spare parts.
• Collaborate with facility management to develop and maintain schedules and resource leveling using the work order program.
• Design, print, and maintain asset barcode labels for barcode scanning software.
• Report on key performance indicators monthly to management to identify potential failures and increase efficiency.
• Create resource profiles and train users on the TMS Side Kick mobile work order system.
• Administer the work order program and temperature monitoring system for medical and nutritional systems.
• Serve on-call as required.

Requirements

• Associate degree from an accredited engineering or business college or university with 2 years of progressive business environment work experience in an engineering, utility, construction, consulting, or operations related discipline.
• 7 years of directly applicable equivalent experience may be considered in lieu of the Associate degree requirement.
• Valid Indiana Driver's License.
• Effective written and verbal communication skills.
• Knowledge of Joint Commission, State Board of Health, and N.F.P.A. regulations.
• Strong organizational abilities.
• Advanced understanding of computerized maintenance management systems such as TMS.
• Ability to create and maintain dashboards, customize views, and set up new assets and preventative maintenance schedules.
• Proficiency in hardware troubleshooting and installation for temperature monitoring systems.
• Highly proficient in Microsoft Word, Excel, PowerPoint, Outlook, Bartender Designer, Adobe Acrobat, TMS Sidekick, and Microsoft SharePoint.
• Ability to read architectural and engineering construction documents.
• Data analysis and reporting skills.
• Ability to adapt to new technology and set up communication devices for maintenance staff.

Nice-to-haves

• Experience with temperature monitoring systems such as TempTrak.
• Experience in a healthcare environment.

Benefits

• Health insurance
• Paid holidays
• Professional development opportunities
• Flexible scheduling
• Employee discount programs