Tropical Financial Credit Union - Miramar, FL

posted 3 days ago

Miramar, FL
Credit Intermediation and Related Activities

About the position

Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace. This person performs administrative duties in support of the organization's departments and branches on an as needed basis.

Responsibilities

  • Provide service that meets the Service Standards defined by Tropical Financial Credit Union as measured by the Internal Service Survey; annual goals are established through the Performance Management Process.
  • Assures that the collection, processing and record keeping of mail is done in a timely manner; verifies bulk mail counts with presort company to ensure billing accuracy.
  • Acts as liaison with offsite records vendor, submits all requests for delivery/pickup of records, approves all entry forms submitted for accuracy of required information and keeps all related records current.
  • Receives requests for replenishment of blank cashier's checks and maintains detailed records for all check supplies sent to end users, as well as monitors inventory and reorders when necessary.
  • Assures that the kitchen facilities are maintained and supplies are replenished/restocked at all times.
  • Monitors all cleaning crew schedules and verifies same with alarm reports.
  • Assists with the purchasing function for the Credit Union's departments and branches.
  • Assists in the timely processing of all helpdesk tickets.
  • Interacts effectively with vendors from various external companies.
  • Assists branches and departments with facilities issues as required, including upkeep of appearance of building and grounds if necessary.
  • Performs on-site branch maintenance visits, and delivers emergency supplies when necessary.
  • Assists in supervising subcontractors for projects including location closures, relocations and remodels.
  • Assists in maintaining the internal card access entry system.
  • Assists in maintaining the Instant Issue plastic card inventory including distribution to branches.
  • Assists in processing maintenance/repair invoices and tracking expenses.
  • Must be able to meet flexible schedule, including on call status when required.
  • Perform other duties as assigned.
  • BSA Compliance: Every employee is required to uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures.

Requirements

  • Proficient in Microsoft Office including Word, Excel, and PowerPoint.
  • High degree of attention to detail, research and reasoning.
  • Strong decision making skills.
  • Interpersonal skills to interface effectively with staff at all levels, external vendors and partners.
  • Ability to read and understand Federal and State guidance and regulations.
  • Strong time management and organizational skills.
  • Ability to multitask.
  • Highly motivated and self-starter who works independently without supervision, as well as a team player with all members of the organization.
  • Strong verbal and written communication skills.
  • Demonstrates professionalism and maintains confidentiality regarding issues of a sensitive nature.

Benefits

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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