External Communications Associate

JPMorgan Chase & Co. • New York, NY

3d • $62,353 - $110,000

About The Position

The External Communications Associate within J.P. Morgan's Commercial & Investment Bank (CIB) will support the Media Relations function. This role involves working with senior executives across Global Research, Markets, and Securities Services, with a global scope and a focus on the Americas. The associate will be responsible for both proactive and reactive communications, including strategizing announcements, product launches, building media profiles for subject matter experts, responding to crises, and ensuring accuracy in media coverage. The Communications team within CIB handles media relations, internal communications, and social media, partnering with marketing, compliance, human resources, and legal teams to ensure cohesive external messaging.

Requirements

• 3+ years of experience in external communications
• Understanding of the financial services industry
• Expertise in Word, Excel, PowerPoint, and AI/LLM tools required
• Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal required
• Excellent attention to detail and analytical thinking
• Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment
• Ability to assess risk and make good judgment calls
• Ability to partner effectively with direct management, team members, and clients, and to work well with employees at all levels
• Commitment to maintaining the firm’s high standards related to risk, compliance, and the Code of Conduct

Nice To Haves

• BA in Communications, Public Relations, or Journalism

Responsibilities

• Develop and execute a holistic external communications strategy and program that aligns with business goals
• Build relationships and partner with business leaders to understand and anticipate communications needs
• Develop and maintain relationships with key members of the press; create and maintain media lists
• Support senior executives in the planning and execution of events and conferences
• Pitch and manage communications projects that further the business’s brand reputation (e.g., key announcements, reports, surveys, product launches, investor conferences, etc.)
• Manage logistics for media interviews and handle audit and other compliance inquiries related to pre-approvals, disclosures, and logging of public appearances
• Review and approve all external public speaking engagements (conferences, panel discussions, etc.)
• Collaborate across the CIB Communications organization on executive communications, social media, content development, and marketing to amplify business initiatives
• Assist in creating clip reports for the broader CIB media relations team and gather feedback and metrics on communications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree