Delta Dental - Oakland, CA

posted about 1 month ago

Full-time - Mid Level
Oakland, CA
11-50 employees
Insurance Carriers and Related Activities

About the position

The Integration Lead (Expert) is responsible for managing complex integrations between Epic and third-party systems, focusing on the development, deployment, and maintenance of FHIR and HL7 v2 APIs. This role involves overseeing Epic system integrations, ensuring effective operation of interfaces, and managing data exchange processes. The ideal candidate will have extensive experience with HL7, FHIR, EDI, and third-party interfaces, playing a critical role in managing interface configurations within Epic.

Responsibilities

  • Lead Integration Projects: Oversee end-to-end integration initiatives, including Epic-related interfaces, ensuring alignment with business goals, technical requirements, and timelines.
  • Epic Interface Management: Serve as the Epic Interface Analyst, managing the development, configuration, and support of interfaces using Epic Bridges or related tools.
  • Connectivity, Field-by-Field, Unit, Mapped Record, and integration Testing.
  • API Development and Management: Design, develop, and maintain APIs and microservices for communication between internal and external systems, including Epic interfaces.
  • Manage HL7 and FHIR API integrations in Epic.
  • Manage and implement EDI integrations, ensuring smooth data exchange with external trading partners and clients.
  • Lead data integration efforts, ensuring accurate transformation, validation, and mapping of data between systems, including Epic data feeds.
  • Provide expert guidance to the integration team on API, EDI, and data integration best practices.
  • Collaborate with business, IT, and clinical stakeholders to define integration architecture and design scalable solutions, particularly within the Epic environment.
  • Work closely with external vendors and third-party partners to manage integrations with Epic and other systems.
  • Identify and resolve integration and interface issues, working closely with development, support, and operations teams.
  • Maintain thorough documentation for all integration processes, including Epic interface specifications, workflows, and technical specifications.
  • Ensure that all integration and interface solutions comply with industry standards, security protocols, and data privacy regulations.

Requirements

  • Minimum of 8+ years of experience in integration roles, with significant exposure to HL7 and FHIR API/Services, EDI, and data integration.
  • Experience working as an Epic Interface Analyst with experience of at least 1 Interface engine like Cloverleaf, Rhapsody, or MuleSoft is required.
  • Experience in Epic Interfaces for Eligibility (ANSI/X12), Authorization (ANSI/X12), Claims (ANSI/X12), E-Prescribing, and Financial Transactions.
  • Experience in Epic Public APIs such as Computer-Telephony Integration, Credit Card Device and Payment Gateway, Printing/Faxing.
  • Familiarity with healthcare-specific integration standards, including HL7, FHIR, and HIPAA requirements.
  • Building integrations using SOAP and RESTful Web Services, JDBC database connections using SQL and stored procedures, and vendor specified APIs.
  • Working experience of Interface Engine and integration with Epic PMS.
  • Strong proficiency in API development using REST, SOAP, JSON, and XML.
  • Extensive knowledge of EDI standards (e.g., X12, EDIFACT) and integration with trading partners, especially in healthcare transactions (837, 835, 270/271).
  • Proven experience with data integration platforms and ETL processes (e.g., Informatica, MuleSoft).
  • Experience with Transmission Control Protocol/Internet Protocol (TCP/IP) and Secure File Transfer Protocol (SFTP) standards.
  • Experience with Epic integration tools, such as Epic Bridges and Interconnect.
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud) and integration solutions for Epic on cloud environments.
  • Hands-on experience working with Epic's interface engine, interface configuration, and integration best practices using Epic Bridges.
  • Proficiency in handling data transformations, mappings, and validations across different formats and systems.

Nice-to-haves

  • Epic Certification in relevant modules (Epic Bridges certification).
  • Experience with API management platforms.
  • Experience with CI/CD pipelines for integration processes.

Benefits

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Career development; tuition reimbursement; recognition program
  • Adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
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