Experiential Learning Specialist

About the position

The role is responsible for promoting student success through accurate and responsive advisement of the experiential learning experience and service-related areas, providing support, coaching and advocacy as needed for students throughout the experiential learning lifecycle. Through a team-based approach, this position is responsible and accountable for maintaining and coordinating experiential learning applications from submission to registration, the advisement of all students and serves as a primary point of contact for the student and experiential learning partners.

Responsibilities

• Maintains complete knowledge and understanding of Chamberlain’s curriculum and programs to support students by providing a thorough review of program and expectations throughout their experiential learning experience.
• Prepares, documents, tracks and reports experiential learning placements and student data to assess student schedule, provide appropriate advising and identify triggers indicating a need for proactive outreach to support student progression.
• Reviews and approves sites and preceptors as appropriate based on academic rubric and escalate to academic team as needed.
• Coaches students to explore alternatives to overcome barriers to experiential learning experience. Makes appropriate resource referrals when necessary.
• Actively fosters relationships with internal functional areas and stakeholders to deliver an optimal student experience.
• Addresses student concerns by utilizing interpersonal and problem solving skills.
• Provides training, guidance, and coaching to peers as needed including sharing leading practices with colleagues.
• Function as a role model for TEACH values and fosters a culture of CARE consistent with our mission, vision, and purpose.
• Support approval documentation requirements for student placement working with partners and interdepartmental.
• Collaborative communication and negotiation with partners and preceptors to ensure student success and strong partner relationships.
• Facilitates clinical affiliation agreements and other types of written support with partners to support experiential learning placement.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree Required.
• 3 years customer service or related experience Preferred.
• Experience with healthcare education Preferred.
• Excellent organizational, interpersonal and communication skills Required.
• Demonstrated strong critical thinking and problem-solving skills to overcome objections and facilitate negotiations.
• Attention to detail and mental concentration are necessary for accurately performing tasks; ability to adapt to change and balance competing priorities.
• Ability to work a variety of office hours including occasional evenings and weekends.
• Minimal travel may be required.

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays