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Experienced Veterinary Customer Service Urgent Care
$41,600 - $47,840/Yr
Salem Veterinary Emergency Clinic - Salem, OR
posted 2 months ago
Part-time - Entry Level
Salem, OR
Professional, Scientific, and Technical Services
About the position
The Veterinary Customer Service position at Salem Veterinary Emergency Clinic involves providing exceptional customer service in a fast-paced emergency veterinary environment. The role requires strong communication skills and a passion for animal care, as the clinic operates during nights, holidays, and weekends to serve pet owners in urgent situations.
Responsibilities
- Provide excellent customer service to pet owners in a veterinary emergency setting.
- Assist clients with inquiries and concerns regarding their pets' health and care.
- Manage appointment scheduling and patient intake processes.
- Communicate effectively with veterinary staff to ensure seamless care for animals.
- Handle payment processing and maintain accurate records of transactions.
Requirements
- Previous experience in veterinary customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle stressful situations.
- Basic knowledge of pet care and veterinary practices.
Nice-to-haves
- Experience in urgent care settings.
- Familiarity with veterinary software and record-keeping systems.
Benefits
- Paid holidays
- Paid time off
- Employee discount
- Retirement plan
