Experienced Cooking Equipment Service Technician

Full-time - Entry Level

Boston, MA

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About the position

Ace Service Co. is seeking an experienced Hot Side Cooking Service Technician to join our flavor-packed team. This position involves troubleshooting, diagnosing, and repairing cooking equipment such as ovens, fryers, and steamers. We are looking for a technician who is passionate about their work and can deliver exceptional service to our customers.

Responsibilities

• Troubleshoot, diagnose, and repair cooking equipment.
• Treat customers and employees with respect, courtesy, and professionalism.
• Complete service calls in a timely manner.
• Communicate effectively with customers, manager, dispatcher, and sales.
• Participate in scheduled rotation of after-hours and weekend on-call duty.
• Identify new customers and additional opportunities within existing accounts.
• Maintain service vehicle.
• Order parts and complete required paperwork.
• Attend training sessions.
• Other duties as assigned by the manager.

Requirements

• Two years of cooking equipment service experience.
• Strong electrical, electronic, and mechanical skills.
• Strong customer communication skills.
• Show up on time, working hard, being on time, and staying organized.
• Maintain a good personal appearance.
• Pass drug screen and background check.
• Maintain a valid driver's license with a good driving record.

Nice-to-haves

• Experience with fryers, ovens, steamers, ranges, broilers, ware wash, etc.
• CFESA certification.
• Factory Training.
• Computer literacy.

Benefits

• Competitive Hourly Rates and Overtime Pay.
• Company Vehicle, Cell Phone, and Tablet.
• Medical, Dental, and Vision Benefits.
• Life Insurance, Vacation, and Holidays.
• 401k with Company Match.
• Technical Training.