Expeditor

$35,360 - $43,680/Yr

P.F. Chang's China Bistro - Richmond, VA

Part-time,Full-time - Entry Level

Richmond, VA

Food Services and Drinking Places

About the position

The Expeditor role at P.F. Chang's is a part-time position focused on ensuring timely and accurate food delivery to guests, supporting both takeout and dine-in services. The position requires effective communication and coordination with team members to enhance guest satisfaction and maintain high service standards.

Responsibilities

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards.
• Coordinate table visits with a manager when necessary to exceed Guest expectations.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Requirements

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler's Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Benefits

• Dental insurance
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid training
• Flexible scheduling
• Employee referral program
• Exclusive team member discounts
• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)