Executive Partner, CPO
About The Position
The Executive Partner (EP) serves as a trusted advisor to clients who are Chief Procurement Officers (CPOs) from Global 1000 organizations and government agencies. The EP's role is to engage each client to help them identify mission-critical priorities, key initiatives, and achieve specific enterprise goals. This involves defining, developing, coaching, and critiquing strategies; helping develop and transform their organizations; assisting with the development and execution of vision and strategy; aggregating and delivering Gartner research insights; and acting as a consigliere for the client. The EP manages a portfolio of senior executive client relationships and participates in account planning with Account Executives, covering all phases of the client lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal. The EP is also responsible for client retention and contributing to growth through direct support of Gartner Sales in prospect cultivation, account plan development, and value demonstration activities. Additionally, the EP supports research activities by facilitating client participation in studies and providing feedback to the research organization, working with analysts to develop CPO-relevant research. Program delivery includes defining and delivering innovative solutions, assessing client needs, developing customized value plans, and working with clients to advance their procurement maturity through research, peer networking, and coaching. The EP will also critique client strategies, guide organizational building, and assist in developing procurement strategies, priorities, and implementation plans. Establishing and maintaining internal working relationships is key to creating comprehensive deliverables for clients, including research, coaching, and analyst sessions. The EP also directs and facilitates client peer group calls and meetings.
Requirements
- University graduate (Masters preferred).
- 10+ years of experience working in a senior management role, as a CPO, typically as a SVP, or EVP capacity; or 5+ years in the capacity with 5+ years in another Procurement Executive role, such as “Partner in Procurement Consulting”.
- Excellent interpersonal skills.
- Ability and experience working with C-level executives.
- Strong EQ and ability to demonstrate reflective listening skills and the ability to adjust to client cues and needs.
- An in-depth understanding of the Procurement industry and the role of the CPO (including leadership, operations management, strategy and trends, use of metrics, and overall Procurement strategy understanding etc.).
- In-depth understanding of the business value of Procurement and the alignment of Business and Procurement strategies.
- Critical thinking and problem-solving skills to assess client situations and provide actionable, outcome-based business advice.
- Ability to leverage appropriate (Gartner and other) resources to help clients achieve business results.
- Ability to lead and manage ambiguous situations.
- Superior verbal and written communication skills.
- Strong facilitation and presentation skills with the ability to pivot to best serve the client.
- Energetic, Sales savvy.
- Collaboration and team leadership.
- Sales and/or business development experience or ability with CXO level executives.
- Strong time/project management skills.
Nice To Haves
- No whiff of arrogance about them.
Responsibilities
- Engage clients to identify mission-critical priorities and key initiatives to achieve specific enterprise goals.
- Define, develop, coach, and critique strategies.
- Assist in the development and transformation of client organizations.
- Aggregate and deliver Gartner research insights on key initiatives, priorities, and implementations.
- Manage a portfolio of senior executive client relationships.
- Participate in account planning with Account Executives.
- Support Gartner Sales in prospect cultivation, account plan development, and value demonstration.
- Facilitate client participation in research studies and provide feedback to the research organization.
- Define and deliver innovative solutions by assessing client needs and developing customized value plans.
- Work with clients to advance their procurement maturity through research, peer networking, and coaching.
- Critique client strategies, guide clients in building their organizations, and assist in developing Procurement strategies, establishing priorities, and planning for implementation.
- Establish and maintain working relationships with internal groups to create comprehensive deliverables for clients.
- Direct and facilitate client peer group calls and/or meetings.
- Participate in presentations.
- Participate in relevant research communities to keep topic area knowledge current and share client experiences with analysts.
- Facilitate client interaction and collaboration through the Procurement client community portal and assisted client connections.
- Lead and participate in roundtables and Gartner Exec Series Webinars.
- Retain clients in accordance with established Gartner Retention Metrics.
- Work closely with Sales to vet and close new CPO business.
Benefits
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment
- Flexibility and support to thrive
- Working virtually when productive
- Getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring
- Annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
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What This Job Offers
Job Type
Full-time
Career Level
Executive
