About the position
We are seeking an Executive Lead, Relationship Management who will report to the EVP Global Artist / Label Services and Sales. The role involves overseeing P&L and strategy for a roster of teams managing relationships across The Orchard's global priority label and artist client base. The Executive Lead will build and execute team business plans, set KPIs and projections, and focus on client revenue growth, retention, margin, engagement, and term. Additionally, the position requires building business plans for individual clients, leading regular reviews with senior leadership, and working closely with various leads to identify service gaps and areas for renegotiation and margin growth. The Executive Lead will also be responsible for strategic oversight on priority new release and catalogue campaign global development, leading international campaigns, and developing external partnerships to create new marketing and revenue opportunities.
Responsibilities
- Oversee P&L and strategy for a roster of teams managing relationships across The Orchard's global priority label and artist client base.
- Build and execute team business plans setting KPI's and projections across the team roster with a focus on client revenue growth, retention, margin, engagement and term.
- Build business plans for individual clients across team rosters, setting targets for growth and expansion of service uptake ensuring client relationships are fully operationalized and optimized.
- Lead regular reviews with senior leadership on progress and opportunities.
- Work closely with Relationship Management, Service and Partnerships leads to identify service gaps and areas for renegotiation and margin / fee growth.
- Collaborate with other Relationship Management Executives to develop teams, staff and service offering.
- Forge and grow strong relationships with executive leadership and teams of client roster.
- Provide strategic oversight and creative direction on priority new release and catalogue campaign global development.
- Lead international campaigns for priority repertoire, building out marketing plans, partnerships, budgets and engagement strategies.
- Identify opportunities to develop artists & releases in new markets and with new audiences.
- Lead regular business reviews with client roster providing actionable insights and areas for growth.
- Develop external partnerships to create new marketing and revenue opportunities.
- Participate in pitch process selling The Orchard's value proposition and service offering to prospective clients.
Requirements
- 7+ years of experience at a label or distribution services company with a proven track record of strategizing and running successful international campaigns.
- Experience managing artist P&L's and marketing budgets.
- Strong leadership and management experience.
- Culturally empathetic, clear and effective communicator and collaborator.
- Skilled negotiator with the ability to use data and case studies to persuade.
- Highly organized professional with attention to detail and ability to multi-task.
- In-depth knowledge of current market trends and tactical applications across music retail, analytics, marketing, social media, and fan engagement strategies.
- Willingness to work unconventional hours across time zones and travel as required.
- Experience in Microsoft Office Suite & Google Workspace Applications.
Nice-to-haves
- Passionate about music and the music industry.
Benefits
- Inclusive, collaborative and global community.
- Modern office environment designed to foster productivity, creativity, and teamwork.
- Opportunities to connect with valuable resources for equity and progressive action.
- Comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
- Voluntary benefits like company-paid identity theft protection, mental health resources, and fully paid leave for childbirth or bonding.
- Investment in professional growth and development.
- Time off for a winter recess.
