Executive Director of Compliance- Student Financial Services and Financial Aid

Long Island University - University Center - Brookville, NY

Full-time - Manager

University Center - Brookville, NY

Educational Services

About the position

Under the director of the VP for Finance & Treasurer, the Executive Director will ensure the timely processing of systems operations to support the student financial services and financial aid team in a professional, efficient and compliant manner. They will serve as the primary supervisor of the student financial services team (including bursar activities, quality assurance and strategic analysis & reporting).

Responsibilities

• Oversee University-wide student financial service quality assurance activities with respect to: Federal, State, and institutional aid compliance; HEOA, FERPA, GLBA, and TILA/Regulation Z; PCI DSS; PeopleSoft student financial service applications; external website access; financial services training; lending programs; and internal and external audit and program review management.
• Oversee the centralized bursar and financial aid operations, including student account management; general ledger integration and reconciliation; billing, collections, and cashiering; wire transfer and drawdown management; tuition remission; direct and campus-based loan management; external file management; 1098T processing; credit card processing; and help desk support.
• Lead the department in formulating, interpreting, and implementing policy; create, maintain, and implement complete financial aid policies and procedures per institutional, state, and federal student aid regulations; use available channels to identify and understand regulatory changes and evaluate their impact on LIU students, policies, and procedures; ensure bulletins and websites are properly updated and maintained with most up to date compliance requirements.
• Ensure the proper and timely submission of all federal, state, and other external reporting requirements related to student financial service activities, including FISAP and AOR reporting.
• Oversee management of the Peoplesoft student financials and bursar modules; including testing and implementation of software patches, yearly setup of tables and rules, troubleshooting and managerial point of system.
• Assist with the development and maintenance of strategic analysis and reporting tools to budget and monitor trends or projections in tuition and fee revenue; program pricing and discounting; institutional aid; campus-based Title IV aid programs (i.e., FWS, SEOG, APTS); New York State HESC program management; private loan management, restricted and endowed awards; revolving student loan funds; student accounts receivables; bad debt expense; and student payment options.
• Assist the VP in assessing the effectiveness of the organizational structure on a regular and periodic basis to enhance productivity, maintain morale and continuously improve the student-centered delivery of services. Participate in the design, implementation, and coordination of various resource management projects.
• Hire, train, supervise and manage the performance of staff to meet departmental and divisional objectives. Assure adequate staffing of the department. Manage vacation, sick and personal time for the financial aid systems team.
• Ensure that all IT systems related processes are reviewed on regular and non-regular basis, including, but not limited to Web updates, Peoplesoft Self-service, Systems Security Management, annual, quarterly, and non-scheduled patch updates, etc.
• Assist the VP in identifying trends and market related influences and make recommendations to the COO for improving and adjusting processes as related to identified trends and influences.
• Work closely with campus personnel and other University offices as appropriate, including managing external website user access for all Federal and State financial and financial aid management programs.
• Perform other related duties incidental to the work described herein.

Requirements

• Bachelor's degree required.
• Master's degree and/or five years management experience recommended.
• Comprehensive understanding of Title IV regulations.
• Strong organizational and communication skills.
• Understanding of student financial services.
• Ability to manage staff.
• Working knowledge of MS Windows, MS Office, Oracle databases, and PeopleSoft environments.