Maryland Live! Casino & Hotel - Hanover, MD

posted 3 days ago

- Entry Level
Hanover, MD
Accommodation

About the position

The Environmental Services Lead Attendant is responsible for the successful operation of the EVS shift by working closely with the EVS Supervisor as needed. This role requires the Lead to work with and as an EVS attendant, ensuring that high standards of cleanliness of all casino, administrative offices, and public areas are met.

Responsibilities

  • Assist the EVS Supervisors with maintaining standards of cleanliness and service
  • Serve as the primary point of contact for team members on that shift as needed
  • Review feedback from daily inspections with EVS Leadership
  • Managing supplies and cleanliness of Storage locations, including inventory
  • Getting supplies ready for the upcoming shift
  • Maintaining inspecting equipment
  • Ensure all Team Members are properly trained to their assigned task
  • Conduct inspections on all gaming and non-gaming EVS areas daily
  • Fill all reasonable guest requests or place guest in contact with appropriate person for assistance
  • Must maintain the strictest confidence of any and all confidential and proprietary information
  • Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates
  • Attends all regular departmental meetings as well as other related meetings
  • Completes necessary reports in a timely manner to meet deadlines

Requirements

  • High School Diploma or GED Equivalent
  • A 2-year degree in related fields or equivalent work experience
  • Two (2) to five (5) years of experience in a high-volume facility to include but not limited to retail, casino, hospital, hotel, or public facility in janitorial or executive housekeeping
  • Must be able to comply with all state gaming regulations, which may include obtaining a license

Nice-to-haves

  • Ability to analyze and interpret departmental needs and results
  • Ability to solve complex problems
  • Good communication and public relations skills
  • Highly organized and detail-oriented
  • Flexible schedule

Benefits

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts
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