Events Manager (Temporary) - Millennium Hilton New York One UN Plaza
About The Position
The Millennium Hilton New York One UN Plaza is looking for a temporary Events Manager to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We’re within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks. The ideal candidate will have experience in the same (or similar) role, at a property of a similar size, and experience using the following systems\: OnQ, Delphi, R&I, and availability to work onsite (at the hotel). Shift Pattern\: Monday - Friday 9am - 5pm
Requirements
- experience in the same (or similar) role, at a property of a similar size
- experience using the following systems: OnQ, Delphi, R&I
- availability to work onsite (at the hotel)
Responsibilities
- Solicit, secure and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel.
- Directs customer relationships in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process.
- Analyzes customers’ service and product needs and financial issues of in-house groups; authorizes appropriate resolution of customers’ concerns while maintaining profitability.
- Negotiates pricing and terms and conditions of products, labor and services not specifically articulated in master agreement covering the event.
- Possesses authority to negotiate terms and pricing of service agreements with companies and organizations affiliated with group business as well as vendor partner agreements.
- Directs customer services via site visits, board meetings, menu testing, and planning meetings for definite and potential groups.
- Responsible for representing the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services.
- Host and entertain clients, conduct property tours, promote facilities and services and draft contracts.
- Communicate with and provide direction and supervision to team members to execute catering events.
- Respond to special guest requests in a timely, friendly and efficient manner.
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
