Events - Attractions Manager

Talent Acquisition at Blue Water•Chincoteague, VA

5d•$40,000 - $50,000•Onsite

About The Position

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. The Attractions Manager oversees the daily operation of the campground, monitors, and evaluates staff members' work performance. Works closely with Ropes Course, Maintenance, Housekeeping, Activities, Food and Beverage, Human Resources, Front Office, and Marketing (film shoots, special functions). Oversees the safety, guest service, and cleanliness of the attraction areas to meet safety and quality specifications. Ensures overall safety and presentation meet the highest industry standards. This position will administer first aid and CPR as needed, maintain records, and perform other duties as assigned.

Requirements

Excellent interpersonal capabilities
Ability to organize and prioritize tasks
Capable of solving problems and resolving issues
Ability to establish and maintain effective relationships
Strong negotiation, analytical, and influencing skills
Effective leadership and team-building tactics
Availability that meets the business needs of the position
High level of verbal and written communication skills
Possession of a high level of guest service and interpersonal skills
Ability to multitask in a fast-paced work environment
Ability to assist with pre-and post-season setup and breakdown on a limited basis
Ability to complete all legal, company, and department training requirements, including but not limited to passing required tests and certifications within established timelines
Willingness to comply and ensure all staff members comply with all Frontier Town grooming guidelines and employment standards

Nice To Haves

Administer first aid and CPR as needed
Maintain records
Perform other duties as assigned

Responsibilities

Supervising all Attractions staff members.
Establish and maintain a positive atmosphere that ensures the highest staff performance and guest service level while enforcing and complying with safety procedures and guidelines.
Provide exemplary Service and ensure Operations Standards are met
Maintain weekly schedules for staff members
Assign staff member break and rotation schedules
Lead Attraction opening and closing procedures, and ensure all staff members complete tasks promptly
Monitor and track staff member attendance and performance.
Handle Guest Service matters promptly in accordance with departmental procedures.
Assist the Attraction Manager with training and counseling staff members while ensuring compliance with all Frontier Town grooming guidelines and employment standards.
Complete appropriate paperwork and administer discipline.
Consistently practice safe work habits, including using Personal Protection Equipment (PPE), lifting, and reporting unsafe situations.