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Tao Group Hospitality - Las Vegas, NV
posted about 1 month ago
About the position
The position involves actively taking orders, conducting full and complete food/beverage service, and monitoring guests' dining experience. The server interacts with dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality. Essential functions include anticipating and accommodating the needs of guests, maintaining cleanliness, providing exceptional service, and ensuring compliance with health and sanitation standards.
Responsibilities
- Anticipate and accommodate the needs of the guests.
- Maintain general cleanliness of assigned stations and the entire venue.
- Provide professional and exceptional service.
- Present menus, answer questions, and make suggestions for all food and beverage items.
- Inform guests of all food and beverage specials, with prices.
- Solicit any allergy or dietary restrictions from each guest.
- Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
- Ensure the delivery of all food and beverage to the guests.
- Follow supervisor's instructions and communicate with co-workers.
- Possess in-depth knowledge of all food and beverage menus and the company.
- Serve all alcoholic beverages in accordance with state regulations and alcohol awareness training standards.
- Comply with Department of Health and company sanitation standards.
- Work as part of a team and provide help and support to all fellow team members.
- Accurately complete all end-of-shift financial procedures.
- Communicate the needs of the guests to support staff, managers, and chefs.
- Properly set up floor and perform opening/closing procedures as directed by management.
- Attend and participate in daily pre-service meetings and training sessions.
- Portray a positive and professional attitude.
- Assist and/or complete additional tasks as assigned.
Requirements
- Previous hospitality experience.
- Previous dining room experience.
- Previous experience in a high-volume restaurant/nightclub/lounge.
