Evening/Overnight Cashiers *Must be 21+* New Lenox

$35,360 - $37,440/Yr

Gas N Wash - New Lenox, IL

Part-time,Full-time - Entry Level

New Lenox, IL

Miscellaneous Manufacturing

About the position

The Evening/Overnight Cashier position at New Lenox Gas N Wash involves providing exceptional customer service and leadership in a retail environment. The role requires overseeing store activities, training staff, and ensuring compliance with regulations while maintaining a focus on customer satisfaction and store cleanliness. Cashiers must be 21+ to sell age-restricted products and are expected to work flexible shifts, including evenings and overnight hours.

Responsibilities

• Provide customer service leadership and direction for the store and team of employees.
• Monitor store activities to ensure proper transaction handling for maximum customer service.
• Handle escalated customer concerns and emergencies in the absence of management.
• Train, schedule, and coach new and current store associates to meet customer service needs.
• Ensure compliance with Federal, State, and local regulations regarding age-restricted product sales.
• Support management in ensuring leadership availability to customers and employees at all times.
• Assist in identifying qualified applicants and making employment decisions.
• Promote a customer service-focused environment and maintain store cleanliness.
• Perform and supervise minor maintenance tasks to eliminate customer inconvenience.
• Respond quickly to emergencies for the safety and security of customers and employees.
• Assist in implementing merchandising, marketing, and foodservice programs.
• Motivate and coach store associates on upselling techniques and review sales reports.
• Ensure proper preparation and maintenance of food service products and stock levels.
• Maintain a safe environment for all customers and employees by integrating health and safety initiatives into daily performance.

Requirements

• High school diploma or GED preferred.
• Basic math skills and cash handling experience.
• Strong customer service and communication skills.
• Ability to train and coach employees effectively.
• Basic computer skills and knowledge of POS systems.
• Understanding of retail business management practices.

Nice-to-haves

• Experience in sales and upselling techniques.
• Knowledge of profit and loss statements and financial overview of the store.
• Ability to handle customer and employee injuries and incidents.

Benefits

• Paid time off