Drury Hotels - Nashville, TN
posted 10 days ago
- Entry Level
Nashville, TN
Accommodation
About the position
At Drury Hotels, we believe that getting a job is just the beginning. Finding a place where you belong is what truly matters. You will be part of a team that values who you are and what you do, making a difference in the lives of our guests and team members. As part of our commitment to you, we offer a range of benefits and opportunities for growth, ensuring that you feel valued and well compensated for your contributions.
Responsibilities
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
- Ensure exceptional, positive experiences for our diverse team members and guests.
- See to it that the kitchen and lobby area are clean and well organized.
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Answer guest's questions using your knowledge of the hotel, area, and events.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Requirements
- Knowledge of hotel accommodations, the community, and hotel services.
- Ability to conduct accurate inventory of food items and calculate order levels.
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
- Ability to speak and receive direction (written and verbal direction) in English.
Benefits
- Quarterly bonuses up to $3200/year based on hotel results.
- Flexible scheduling, paid time off, hotel discounts, and free room nights.
- Mentorship, cross-training, development plans, management training, and over 200 internal promotions this year.
- Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
- Company-matched 401(k).
- Ranked among Forbes' Best Midsize Employers (2024).
