ESD Supervisor

Tufts Medicine - Boston, MA

Full-time - Mid Level

Boston, MA

Ambulatory Health Care Services

About the position

This management role focuses on overseeing the day-to-day operations within the Environmental Services department of a healthcare facility. The position is responsible for ensuring that support services such as dietary, transportation, and maintenance are completed efficiently and meet quality standards. The role involves supervising para-professional employees, conducting room inspections, coordinating schedules, and ensuring compliance with policies and procedures. The position also requires effective communication and collaboration with other departments to enhance the quality of healthcare services provided.

Responsibilities

• Conducts room inspections on a daily basis.
• Demonstrates effective verbal and written communication.
• Follows IVR phone system when taking requests from SRC.
• Coordinates floor and carpet care schedules and follows up with appropriate documentation.
• Reviews are done in a timely manner.
• Maintains composure and professionalism during difficult situations.
• Demonstrates an appreciation of cost factors in routine performance of duties, maximizing cost efficiency.
• Coordinates furniture moves and meeting set-ups in a timely and accurate manner.
• Keeps inventory current and communicates to manager when supplies are needed.
• Ensures payroll and work schedules are completed weekly and with accuracy.

Requirements

• High school diploma or equivalent.
• Three (3) years of related experience in a hospital setting.

Nice-to-haves

• Bilingual.