ERTS Call Center Specialist
About The Position
Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist- (Duty Operator) to join our safety conscious team in Norwell, MA. This role will be responsible for answering and triaging incoming calls related to environmental emergencies and incidents. This role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Requirements
- Accuracy
- Urgency
- Professionalism
Responsibilities
- Answering and triaging incoming calls related to environmental emergencies and incidents.
- Collecting critical information.
- Initiating documentation.
- Communicating with internal teams.
Benefits
- Health and Safety is our #1 priority and we live it 3-6-5!
- Competitive wages up to $20-$23/hr
- Comprehensive health benefits coverage after 30 days of full-time employment
- Group 401K with company matching component
- Opportunities for growth and development for all the stages of your career
- Generous paid time off
- Company paid training
- Tuition reimbursement
- Positive and safe work environments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
