ERP Systems Administrator

CJK Group - Brainerd, MN

Full-time

Brainerd, MN

Printing and Related Support Activities

About the position

The ERP Systems Administrator plays a crucial role in supporting the technology infrastructure of the business, with a primary focus on the ERP System and related applications. This position is split between managing the CJK Core Business System and providing systems/infrastructure support across various locations. The role requires a blend of technical support, system management, and collaboration with other teams to ensure efficient operations.

Responsibilities

• Provide technical support for Sheridan MN IT Infrastructure and Business Applications.
• Support On-Prem ePS Technique Servers and Systems/Infrastructure.
• Maintain hardware and software upgrades for Technique Systems and other IT Infrastructure.
• Offer remote support assistance with Technique software or end-user troubleshooting.
• Conduct Technique software training and end-user setups.
• Manage and support the Technique AC4D (Autocount) System.
• Oversee inventory scan web and inventory job movement.
• Build automation scripts and tools to improve Technique processes and workflows.
• Migrate Technique Servers to Azure Cloud.
• Support networking and device connectivity for Technique-related system communications.
• Assist with patch management and software upgrades.
• Help with server and device configuration.
• Develop support documentation and training materials.
• Manage support tickets and escalate to ePS vendor as needed.
• Travel to sites for Technique software installation, configuration, and System Go-Lives.

Requirements

• 1-3 years of basic experience in IT Systems/Infrastructure in a manufacturing or production environment.
• Basic understanding of system networking (e.g., switches, Windows, routing).
• 1-4 years of college or tech school in information technology, networking, manufacturing/production systems, or equivalent work experience.
• Knowledgeable in Enterprise Resource Planning software and Systems Integration.
• Strong knowledge of manufacturing/production systems and workflow.
• Strong creativity and innovation skills to develop workable solutions.
• Ability to handle multiple priorities effectively.
• Strong technical, interpersonal, and influencing skills.

Nice-to-haves

• Experience with Azure Cloud migrations.
• Familiarity with building automation scripts.
• Previous experience in a technical support role.