ERP Business Systems Analyst

Britech Group - Richmond, VA

Full-time

Richmond, VA

Administrative and Support Services

About the position

The ERP Business Systems Analyst serves as a crucial link between the IT Department and business stakeholders, focusing on evaluating and improving business processes. This role involves collaborating with various departments to analyze data, identify inefficiencies, and implement solutions that enhance productivity and efficiency within the organization.

Responsibilities

• Use various root cause analysis methods to deliver objective analysis for resolving system issues and identifying process gaps, inefficiencies, and areas of improvement.
• Partner with business stakeholders to obtain an understanding of processes and requirement needs.
• Coordinate meetings with cross-functional departments to create current and future state process maps and KPI metrics from all impacted stakeholders.
• Document and communicate business requirement changes, enhancements, and modifications verbally and through written documentation.
• Create and maintain requirements traceability matrices.
• Create and maintain functional design documentation.
• Create, maintain, and perform Quality Assurance Testing.
• Utilize the SDLC methodology to deliver technical solutions.
• Research, investigate and document transaction flow both inside and outside a system using various tools.
• Collaborate with external third-party vendors, contractors, consultants to develop and enhance the system.
• Regularly monitor processes and seek opportunities for continuous optimization of processes.
• Stay abreast of industry best practices, new technologies and new releases impacting business processes.

Requirements

• Bachelor's degree in Business Administration, Information Systems, or a related field required.
• 7+ years of business requirements gathering experience.
• 3+ years of Quality Assurance or System Testing experience (system, user acceptance, regression).
• 4+ years of business process mapping experience and managing a project.
• 3+ years of experience in supporting business functions in Microsoft D365 or other ERP.
• Proven experience in business process analysis and improvement.
• Familiarity with databases and data flow.
• Basic SQL knowledge.
• Proficient in Microsoft Office Suite.

Nice-to-haves

• Knowledge of finance, tax regulations and standards would be a plus.
• Finance or accounting background preferred.
• Record to Report (R2R) experience preferred.