ERP Business Analyst – Manufacturing Operations
About The Position
At Cretex, manufacturing excellence is at the core of what we do. We are seeking a Business Analyst who understands that a great ERP system is the backbone of a successful shop floor. This isn't just a "support" role—you will be the functional architect of our Epicor Kinetic environment, ensuring our end-to-end operations—from the moment an order is placed to the moment it ships—are seamless, automated, and efficient. How You’ll Make an Impact Optimize the Manufacturing Lifecycle: Own the functional health of our "Order to Cash," "Procure to Pay," and "Plan to Produce" workstreams. Architect Smart Solutions: Partner with production, warehouse, and supply chain leads to translate operational pain points into elegant technical solutions within Epicor Kinetic. Master the Data: Use the Epicor DMT (Data Management Tool) and SQL to manage complex data migrations, system upgrades, and integrations that keep our production lines moving. Bridge the Gap: Act as the vital link between the shop floor, the warehouse, and the IT development team, ensuring technology never stands in the way of output. Drive Quality & Accuracy: Lead the testing and validation of new features, ensuring our inventory, warehouse management, and production scheduling data is 100% reliable. Empower Our People: Develop clear, user-friendly documentation and provide hands-on training that turns our staff into confident Epicor users. Conclusion The Business Analyst plays a crucial role in aligning technology solutions with business objectives, ensuring that software applications meet the needs of the organization. This position requires a blend of technical and analytical skills, as well as strong communication and collaboration abilities to drive business success through technology.
Requirements
- Proven experience configuring and supporting Epicor Kinetic.
- Understanding of inventory flow, warehouse management (WMS), and production planning.
- Proficiency with Epicor BAQs, BPMs, Kinetic App Studio, Databases and Data Architecture.
- Ability to find the root cause of issues and optimize processes.
- Ability to explain technical workflows clearly.
- Bachelor’s degree in IT, Supply Chain, Business, or a related field.
- Must live locally in the immediate area.
Nice To Haves
- Hands-on experience with Lean Manufacturing or Six Sigma environments.
- Project Management experience or certifications (PMP, ScrumMaster, or Epicor certifications).
- Experience with Agile development methodologies.
Responsibilities
- Collaborate with business units, stakeholders, and end-users to gather, document, and refine business requirements, while analyzing current business processes and workflows to identify and recommend improvement opportunities.
- Design, build and implement software solutions that address identified business needs and requirements.
- Configure the ERP system to meet operational business process needs. If needed, utilize development tools, programming languages, and databases to create custom applications or modify existing systems.
- Expert in upgrades, DMT tool, and business process integration delivering ERP configurations aligned with manufacturing operation process needs.
- Develop and execute test plans to validate software solutions against business requirements.
- Perform data validation and follow quality control measures to ensure data accuracy and integrity.
- Identify and resolve software defects and issues to ensure optimal performance.
- Create comprehensive documentation, including business requirements, functional design specifications, technical design specifications, and user training.
- Maintain accurate records of system changes and updates.
- Provide technical support to end-users, troubleshooting issues and resolving problems in a timely manner.
- Collaborate with IT teams to ensure system availability and reliability.
- Act as a liaison between business stakeholders and the development team, facilitating effective communication and collaboration.
- Present findings, progress, and proposed solutions to non-technical stakeholders.
- Stay updated on industry trends and emerging technologies to propose innovative solutions and process improvements.
- Focus on delivering standard Epicor Kinetic supported solutions, including enhancements, while thoroughly understanding business operations.
Benefits
- 401k retirement savings plan with a company match contribution
- Onsite health clinics
- Discretionary holiday bonus program (based on years of service)
- Cretex University
- 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost
- Wellness program with incentives
- Employee death benefit
- Employee sick and safe leave
- Comprehensive medical insurance with access to virtual providers
- Dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider)
- Vision insurance
- Pre-tax health savings account
- Healthcare and dependent care pre-tax reimbursement accounts
- Paid holidays
- Paid time off
- Discretionary profit sharing program
- Parental Leave
- Accident and critical illness benefits
- Optional employee, spouse, and child life insurance
- Short and long term disability
- Company provided life insurance
- Tuition assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
