University of Rhode Island - Kingston, RI

posted 9 days ago

Part-time
Kingston, RI
Educational Services

About the position

The Enrollment Services Representative provides high-level clerical support within the Enrollment Services department. This role involves assisting with various requests related to enrollment services, maintaining student financial and employment records, and handling currency and checks according to established procedures. The representative will perform complex word processing and data entry functions using various software tools. The position is part-time, limited to 18 hours per week, and is funded until June 28, 2025.

Responsibilities

  • Provide clerical support for Enrollment Services.
  • Assist in answering Enrollment Services requests and provide information on various topics.
  • Maintain student financial and employment records.
  • Receive and disburse currency and checks according to established procedures.
  • Perform complex word processing and data entry functions.
  • Research and respond to Enrollment Services requests in-person and via telephone.
  • Collect payments for confirmation deposits, housing deposits, and loans.
  • Record transactions in books of original entry and post to ledger accounts.
  • Reconcile records with the University's General Accounting Office.
  • Process transcript requests.
  • Review financial aid applications for completeness.
  • Disseminate information concerning fee schedules, payment plans, and refunds.

Requirements

  • Familiarity with principles and practices associated with enrollment services.
  • Working knowledge of procedures for handling and accounting for money.
  • Ability to perform complex tabulations and arithmetical computations.
  • Ability to accurately count and disburse money.
  • Proficiency in word processing, database, and spreadsheet functions.
  • Ability to deal courteously with customers.
  • Graduation from a senior high school with completion of courses in commercial arithmetic.
  • Experience in enrollment services practices and customer service.

Nice-to-haves

  • Bilingual candidate with fluency in Spanish.
  • Prior experience working in a higher education environment.
  • Prior experience in a high telephone call volume environment.

Benefits

  • No benefits offered with this position.
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