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Charlotte Regional Visitors Authority - Charlotte, NC

posted 5 days ago

Full-time - Entry Level
Charlotte, NC
Executive, Legislative, and Other General Government Support

About the position

The Engineering Technician assists with maintenance and repair in the areas of electrical, structure buildup and teardown, and building maintenance at the Bojangles Entertainment Complex (Bojangles Coliseum, Ovens Auditorium and the adjoining connector space). This role involves installing electrical components for events, ensuring setups meet client expectations, assisting with HVAC repairs, and maintaining equipment related to heating and cooling systems. The technician will also coordinate with vendors, assist with painting and carpentry, and perform other duties as required. A flexible schedule is necessary, as the job may include days, nights, weekends, and holidays. The technician is expected to deliver exceptional customer service and uphold the organization's mission, vision, and core values.

Responsibilities

  • Installs all electrical components for events in CRVA facilities.
  • Works with supervisor to ensure all setup is done to meet client expectations.
  • May assist with HVAC repairs, etc.
  • Teardown shows and cleans up areas for next scheduled event.
  • Maintains all equipment in facility that is part of the heating and cooling systems.
  • Ensures proper light set up prior to all events.
  • Coordinates with vendors on facility floor to ensure accuracy of detailed floor plans.
  • Assists other engineering staff with painting, carpentry, dry wall repair, etc.
  • May perform other duties as required.
  • Must be able to work a flexible schedule which could include days, nights, weekends and/or holidays.
  • Consistently deliver the best in customer service.
  • Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences.

Requirements

  • High School Diploma is required.
  • Minimum of two years specialized schooling or related experience in at least one of the disciplines listed: Electrical, Plumbing, HVAC, Ice Technician, Carpentry/Painting, Mechanical Trades (doors, locks, alarm systems, etc.).
  • Ability to work independently as well as with a team in a fast-paced environment with a high level of attention to detail.
  • Ability to anticipate customer needs and build positive relationships with customers and vendors.
  • Demonstrate knowledge or willingness to learn practices and procedures related to event set-up and maintenance of the facility.
  • Must perform strenuous physical duties at times, including lifting, carrying, moving and climbing.
  • Operate equipment such as light trucks, pallet jacks, forklifts, scrubbing machines or other light power driven equipment.

Nice-to-haves

  • Experience in event setup and maintenance practices.
  • Knowledge of safety precautions and emergency procedures established at the venues.
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