About the position
As a Maintenance Team Member at El Encanto, A Belmond Hotel, you ensure the smooth operations, functionality, and grandeur of your destination's facilities. In this role, you're a proud custodian of the infrastructure and equipment that enables our team to deliver a luxury experience and provide optimal service. If you're looking to develop your skills and be part of the future of luxury, this is your moment. We are seeking an Engineering Supervisor to assist the Director of Engineering in directing all aspects of engineering operations for interior / exterior facilities including electrical, refrigeration, plumbing, heating, cooling, structural, ground care and parking areas. Help manage other engineering work necessary to maintain the property in an optimum and efficient condition to ensure the safety and comfort of guests and employees.
Responsibilities
- Participate in daily line-ups to ensure the Hotels philosophy is known and energized by all staff members; participate in weekly / monthly departmental meetings.
- Attend necessary meetings and functions to show support and provide input towards the success of the hotel.
- Maintain knowledge of the hotel futures / services, hours of operation, daily house count and expected arrivals / departures, etc. to ensure work orders are scheduled around critical times.
- Review daily logbooks prior to the shift starting and discuss any opportunities with the Director of Engineering before delegating work assignments.
- Maintain the guest rooms and public areas in a first-class manner commensurate with 5-star, 5-Diamond Standards utilizing a comprehensive preventative maintenance program coordinate in conjunction with Director of Housekeeping and Front Office Manager.
- Manage key control system and recycling program.
- Inspect and maintain all building system and life-safety to ensure minimum down-time, expense and discomfort to our guests.
- Recruit, interview, supervise and train departmental subordinates as needed.
- Set standards for the department in image, appearance and grooming; property represent the company and the profession to outside organization; return business calls the same day.
- Maintain a productive weekly work schedule and manage payroll to achieve forecast.
- Assist with managing the purchasing, inventory and price value relationship of all parts and tools.
- Coordinate carpentry, painting and decorating projects.
- Help oversee maintenance of plumbing system, grounds and landscaping, swimming pool water features, the Central Pant, HVAC system, kitchen facilities, refrigeration system, laundry equipment's, electrical systems, and sewage systems, thru assignment and utilization of the new property Preventive maintenance program.
- Assist The Director in creating and modifying the program as needed.
- Ensure employees maintain safe condition and procedures in work areas and other associated areas in compliance with OSHA; ensure each employee successfully completes the Training Certification Process and review all departmental safety information.
- Practice emergency procedures in compliance with hotel / company standards; react and assist in hotel emergency situations as needed.
- Use utilities and resources in a responsible manner to control wastage.
- Communicate relevant information to the department, your line manager and across departments, as appropriate.
- Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
- Attend learning and development courses and complete eLearning modules, as required.
Requirements
- Basic knowledge of Spanish language a plus.
Benefits
- Medical, Dental and Vision coverage.
- Company pays for basic life and AD&D as well as short term disability.
- Paid time off and sick pay.
- 401(k) program with company matching.
- Employee assistance program.
- Free cafeteria meals.
- Discounts on food and beverage, spa treatments, and retail boutique items.
- Complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort.
- Discounted rates for safaris, trains and cruises.
