Engineering Operations Technician , DCEO

Amazon•Lithia Springs, GA

9d•$32 - $57•Onsite

About The Position

This role is part of Earth’s most customer-centric company, working with teams of front-line responders who support the operations of some of the world’s most Customer Centric data centers. The Data Center Engineering Operations team maintains and operates critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers in the world. Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. The team has a passion for learning and evolving, defining themselves as leaders in the industry. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs. They support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. The team works on challenging problems with thousands of variables impacting the supply chain and is looking for talented people to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Requirements

1+ years of Microsoft Office products and applications experience
Work a flexible work schedule including evenings, overnights, and weekends
1+ years of electrical or mechanical facilities maintenance experience

Nice To Haves

2+ years of data center engineering experience
vocational/technical training or an associate degree or above, or 1+ years of military experience
Experience reading and writing procedures, technical documents, and engineering drawings

Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule including night shift. Some locations have on-call rotations.
Role may support more than one location/site.