Engineering Manager, Onboarding

Justworks•New York, NY

6d•$205,000 - $261,500•Onsite

About The Position

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. The Onboarding teams transforms a weeks-long, support-heavy onboarding process into a fully self-serve experience, leveraging AI-powered data ingestion and real-time validation to take companies from signed contract to running payroll in a matter of days. A core part of this work is unifying how people join Justworks — today, full-time, contractor, and international hires across PEO, ASO, and EOR each follow entirely different flows, and this role brings them all into one. Ultimately, this is about building the first product experience every new customer has. If onboarding feels hard, nothing else matters — making this role a direct driver of activation rate, time-to-first-payroll, and onboarding completion.

Requirements

7+ years of experience as a software engineer working on production web applications
Minimum of 1 year of experience managing a team of engineers
Demonstrable experience prioritizing, crafting, and achieving plans
Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
High levels of empathy and interpersonal skills
Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

Responsibilities

Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning
Provide guidance, both technical and non-technical, to direct reports
Attract, hire, develop, and retain a high-performing team of engineers
Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
Perform other related duties as assigned