engineering manager, AI Sourcing - ST; Nashville, TN

Starbucks Coffee Company • Seattle, WA

7h • $143,500 - $239,100 • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
We are seeking a hands-on engineering manager to lead the development and evolution of our AI Platforms for our Sourcing organization. You will play a critical role in shaping the technology, architecture and frameworks advancing build of agentic capabilities across the enterprise ensuring scalability, security, and reliability of the platform.

Requirements

• Bachelor’s degree in computer science or information systems or equivalent experience.
• Minimum 10 years of technology related work experience
• Minimum 5 years managing systems or application development projects of all sizes and complexities, including large systems
• Minimum 3 years managing a team of 5+ engineers
• 8+ years of building scalable services on top of public cloud infrastructure, preferably Azure.
• 8+ years’ experience designing, building and operating large-scale distributed systems and infrastructure
• 5+ years’ experience with data and AI platforms (e.g. Databricks, Azure, Snowflake)
• Deep knowledge of containerization & orchestration (Kubernetes, Docker), IaC and CI/CD technologies.
• Experience working with AI and Machine Learning frameworks (e.g. LangChain, LangGraph, Semantic Kernel, TensorFlow, PyTorch), and APIs
• Proficiency with at least 1 scripting language (e.g. Python, Powershell, Go)
• Proficiency in RAG pipelines, multi-agent orchestration, and tool use is critical.
• Skilled in Agile/SCRUM project and release management methodologies.
• Ability to identify, analyze and resolve complex technical issues, ensuring optimal performance, scalability and user experience.
• Strong communication and collaboration skills with cross-functional partners, including those with and without technical backgrounds.
• Demonstrated willingness to learn continuously, adopt new technologies and approaches, and share knowledge within the technical community.
• Growth-minded, solution-oriented approach with a proven track record of driving projects from concept to impact.
• Experience in managing geographically distributed teams.

Responsibilities

• Develop technology vision and roadmap for data, ML and agentic AI platform focusing on security, scalability and reliability.
• Partner with data science, data engineering, governance and product teams to understand product strategy, and deliver platform and developer solutions.
• Lead discussions with business stakeholders and craft solutions/improvements to advance both technical strategy and business capabilities.
• Exhibit strong initiative: self-starter that can lead in ambiguous situations. Able to influence/drive others toward common goals.
• Stay abreast of emerging technologies and lead in new idea generation and evaluations cross functionally. Able to manage multiple initiatives of innovation and converge them into common strategic initiatives.
• Lead and mentor an end-to-end technology team, fostering a culture of innovation and excellence
• Challenges and inspires team members to achieve business results.
• Provides coaching, direction and leadership support to team members to achieve business and customer results.
• Oversee training and development of partners directly and indirectly and make effective staffing decisions.

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• short-term and long-term disability
• paid parental leave
• family expansion reimbursement
• paid vacation from date of hire
• sick time (accrued at 1 hour for every 25 hours worked)
• eight paid holidays
• two personal days per year.
• 401(k) retirement plan with employer match
• discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• incentivized emergency savings
• financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• student loan management resources
• access to other educational opportunities.
• backup care
• DACA reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager