Engineer-System Performance - IV

$97,760 - $118,560/Yr

Randstad - Orlando, FL

Full-time - Mid Level

Orlando, FL

Administrative and Support Services

About the position

The Engineer-System Performance - IV role is focused on optimizing LTE network performance through data collection and analysis. The position requires a strong background in diagnostic messaging, drive test data analysis, and troubleshooting network issues. The engineer will work on feature-related projects, support network performance evaluations, and resolve customer service issues, ensuring the network operates efficiently and effectively.

Responsibilities

• Collect and analyze hourly and daily service measurement data to optimize the LTE network.
• Represent the team for feature-related projects, new node integration, and other centralized tasks, ensuring deliverables are met and accountability is maintained.
• Troubleshoot hardware and performance problems independently or in coordination with other teams.
• Support Network Performance in evaluating and improving areas of poor coverage by identifying system performance problems.
• Report issues to appropriate engineers for resolution.
• Resolve customer service issues, assist in implementing solutions, and collect drive test data to support performance evaluations and build program prioritization.

Requirements

• 7-10 years of experience in a relevant field.
• Experience with diagnostic messaging collection using applications like QXDM and understanding log masks for message collection.
• Post-processing and analysis of drive test data using tools like Actix Analyzer and/or TEMS.
• Valid Driver's License and reliable transportation.

Nice-to-haves

• Knowledge in MapInfo, Google Earth, ArcGIS, or other relevant geographic information systems.
• Experience using packet capture software like Wireshark or Netscout.
• Experience in finding interference sources using spectrum analyzers and directional antennas.
• Experience integrating and optimizing Ericsson LTE eNB/gNB.

Benefits

• Health insurance coverage
• 401K contribution
• Incentive and recognition program