Enforcement Supervisor

PCI Municipal Services • Virginia Beach, VA

2d • $22 - $22 • Onsite

About The Position

The Enforcement Supervisor is expected to maintain a professional appearance and positive attitude while representing the organization. This position requires strong communication skills, sound judgment, and the ability to lead by example in delivering high-quality customer service and enforcement operations. The supervisor must demonstrate reliability, adaptability, and a commitment to supporting both team members and parking leadership.

Requirements

• Organizational and leadership skills
• Proficient in Microsoft Word, Excel
• Familiar with Google Workspace applications
• Excellent time management and problem-solving abilities
• Ability to work effectively under pressure in a fast-paced environment
• Ability to work weekends, holidays, and extended hours as needed
• Ability to lift and move signs weighing up to 30 pounds
• Ability to sit, stand, and walk for extended periods
• Ability to work outdoors in all weather conditions
• A VALID Driver's License is required.

Responsibilities

• Assist the Enforcement Manager with daily operations.
• Enforce citations in the field.
• Prepare and maintain operational reports.
• Evaluate patrol routes for efficiency and productivity.
• Train, coach, and develop employees.
• Review employee performance and assist with evaluations.
• Oversee parking capacity counts and related reporting.
• Conduct citation analysis and auditing.
• Communicate information regarding events, policies, and operational updates.
• Assist with staff scheduling to ensure adequate enforcement coverage.
• Monitor parking meters and signage and report repair needs.
• Monitor equipment and vehicles and report maintenance or repair needs.
• Review and submit citation voids to the Enforcement Manager.
• Respond to calls for assistance from guests and employees.
• Provide recommendations for operational improvements and increased efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed