State of New York - Albany, NY

posted 3 months ago

Full-time - Entry Level
Remote - Albany, NY
Executive, Legislative, and Other General Government Support

About the position

The Employees' Retirement System Examiner 2 position is a temporary, full-time role within the New York State Comptroller's Office, focusing on confirming eligibility and processing retirement benefit payments. The role involves interpreting state laws and regulations, performing complex calculations, and overseeing transaction processing while ensuring compliance with relevant policies. This position also serves as a technical supervisor for junior staff and acts as a liaison with other units.

Responsibilities

  • Confirm eligibility and initial benefit payments by interpreting and applying appropriate New York State and Local Retirement System Law, policy, and regulation.
  • Perform adjustments involving complex mathematical equations.
  • Determine benefit eligibility for members and retirees.
  • Finalize retirement benefit payments.
  • Receive and respond to the full range of inquiries from stakeholders.
  • Oversee the processing of transactions.
  • Develop and test modifications to existing automated correspondence and calculations due to changes in the law.
  • Review and prepare member cases related to the New York State & Local Retirement Systems.
  • Process retirement calculations that require application of specialized law and procedures.
  • Function as technical supervisor of Office Assistants and ERSE 1s.
  • Review calculations and work completed by staff and ensure compliance with all relevant policies, rules, regulations, and laws.
  • Ensure the prompt and accurate processing of work unit assignments.
  • Act as the unit's liaison with other units.

Requirements

  • Two years of experience performing tasks such as reconciling accounts, calculating payments, collecting and analyzing statistics, or explaining policy or benefit information to the public.
  • An associate degree (or higher) can be substituted for two years of the required specialized experience.

Nice-to-haves

  • Ability to prepare, understand and interpret written materials.
  • Ability to use office equipment such as computers and photocopy equipment.
  • Excellent interpersonal skills both over the telephone and in-person.
  • Ability to perform tasks accurately with attention to detail and within specific time frames.
  • Ability to work independently and in a team environment.
  • Good organizational and problem-solving skills.
  • Adaptable to interruptions and changes in work routine.
  • Ability to perform complex mathematical calculations as necessary.
  • Ability to contribute to an inclusive and diverse work environment.

Benefits

  • Telecommuting allowed (up to 5 days per pay period after initial 8 weeks).
  • Compressed workweek allowed.
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