Employee Relations Specialist (Onsite)
About The Position
At Nelson-Jameson, our Employee Experience (EX) team focuses on serving people first—ensuring employees feel respected, heard, and supported—while balancing company needs. We’re not just here for compliance; we’re here to create a workplace where employees can thrive within a culture of accountability. As part of our team, you’ll join a culture that values hard work, trust, empathy, optimism, and resourcefulness—supporting both your growth and the success of our employees. The Employee Relations Specialist plays a key role in fostering a positive and productive environment by addressing workplace concerns with empathy, fairness, and discretion. This role is onsite in Marshfield, WI, to provide the in-person connection critical to supporting employees through sensitive situations. You’ll work directly with managers and employees on matters such as performance management, conflict resolution, workplace investigations, and thorough documentation of findings and actions, as well as policy interpretation—always through a people-first lens. Because this role often involves guiding employees and leaders through difficult, emotional, or otherwise heavy situations, we need someone who can maintain composure, professionalism, and empathy while remaining resilient. We welcome applicants from both traditional HR backgrounds and non-HR fields—such as social work, counseling, or other people-focused professions—who want to apply their skills in a new way to positively impact the employee experience.
Requirements
- Post-secondary degree in Human Resources, Business Administration, Social Work, Counseling, or a related field, or equivalent experience.
- 2+ years of direct employee relations experience, or equivalent people-focused experience in a related field.
- Excellent communication, interpersonal, documentation, and conflict-resolution skills.
- Understanding of federal, state, and local employment laws.
- Ability to manage sensitive issues with discretion, empathy, and professionalism.
- Strong organizational skills and attention to detail.
- Commitment to delivering an exceptional employee experience.
- Ability to work onsite in Marshfield, WI; open to discussing a hybrid schedule for strong candidates located within a reasonable travel distance.
Nice To Haves
- Bachelor’s degree in HR, Business Administration, Social Work, or related field.
- 5+ years of employee relations or comparable people-focused experience.
- Experience with UKG, HRIS, or related systems.
- Advanced skills in data analysis and reporting.
- Professional certification (e.g., SHRM-CP, PHR) or willingness to obtain with company assistance.
Responsibilities
- Serve as the primary point of contact for employee relations issues, including workplace disputes, grievances, and concerns.
- Conduct and document internal investigations related to complaints, policy violations, or workplace concerns.
- Advise managers on performance management, disciplinary actions, and terminations in alignment with company policies and values.
- Interpret and apply federal, state, and local employment laws with a focus on employee experience.
- Assist with EX Help Desk functionality, including ticket processing, reporting, and dashboards.
- Analyze trends in employee relations issues and recommend proactive solutions.
- Work with EX Team Members to help develop and deliver employee relations programs, training, and initiatives.
- Maintain accurate records of cases in a case management system.
- Partner with Legal, Compliance, and other teams as needed.
- Conduct stay and exit interviews, preparing insights to inform retention strategies.
- Support EX-related communications, policy updates, and special initiatives.
- Act as a visible, approachable presence for employees and a trusted resource for managers.
Benefits
- Comprehensive Health Benefits with your choice of benefits to match your unique needs
- 401(k) with company match
- Competitive Compensation: Starting at $70,000 annually
- Annual Discretionary Bonus opportunity
- Annual Merit Increase opportunity
- Generous Paid time off at time of hire and annually
- Volunteer Time Off (VTO) to support causes you care about
- Pet Insurance for your furry friend!
- Annual allowance for company-branded clothing
- Annual Wellness Stipend & other wellness programs
- Company provided laptop & cell phone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
