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Pinnacle West Capital - Phoenix, AZ

posted 8 days ago

Full-time - Mid Level
Hybrid - Phoenix, AZ
Utilities

About the position

As an Employee Relations Consultant, you will play a vital role in addressing employee concerns, conducting thorough investigations, and partnering with leaders to create an ethical, inclusive, and productive work culture. You will be responsible for leading and documenting comprehensive HR investigations, collaborating with HRBPs and business unit leadership, interpreting and contributing to HR policies, facilitating training sessions, and assisting in the development of Employee Relations programs.

Responsibilities

  • Lead and document comprehensive HR investigations addressing concerns raised by employees, leaders, HR Business Partners (HRBPs), or the HR Service Team.
  • Partner with HRBPs, business unit leadership, and Legal teams to ensure appropriate resolution and compliance throughout the investigation process.
  • Interpret and contribute to the development and implementation of HR policies and procedures that align with organizational goals.
  • Facilitate impactful training sessions on key Employee Relations topics to empower leaders and teams.
  • Assist in designing and executing Employee Relations programs that drive engagement, fairness, and alignment with HR and business strategies.
  • Build and maintain positive, consultative relationships with business leaders and HRBPs to identify and proactively address employee concerns.

Requirements

  • Bachelor's degree in Human Resources, Industrial Relations, Public Relations, Business or other job-related field from an accredited college or university.
  • Five (5) years' experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions.
  • In lieu of bachelor's degree, combination of college coursework and/or experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions equaling nine (9) years required.
  • Excellent client management, consulting and business literacy skills.
  • Ability to develop strong trusting relationships in order to gain support and achieve results.
  • Experience coaching leaders and employees.
  • Strong project management, communication and business writing skills.

Nice-to-haves

  • Current SPHR/PHR certification.
  • Demonstrated experience conducting employee relations investigations within a unionized environment.
  • Ability to interpret labor contract terms and conditions as applicable employee relations situations.
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