Emergency Services Coordinator - Mississippi Med Com

University of Mississippi Medical Center - Jackson, MS

Jackson, MS

Ambulatory Health Care Services

About the position

The Emergency Services Coordinator at the University of Mississippi Medical Center is responsible for facilitating patient flow, transfers, admissions, and consults for emergency department patients. This role involves initiating air medical and/or ground transport and reception of EMS transmissions as appropriate, as well as facilitating pre-hospital requests during a crisis or disaster mode. The coordinator is tasked with providing optimum critical/emergency care to sick or injured patients transported by aircraft or other vehicles to UMMC or other designated facilities.

Responsibilities

• Utilizes the MedCom communication and documentation systems and protocols to receive and document radio transmissions, phone calls, and other digital or electronic means of communication for emergency patient transfers or consultation calls or requests for assistance from pre-hospital providers and law enforcement personnel.
• Participates in educational and outreach activities and coordinates emergency preparedness efforts for internal and external customers with local, state, regional and federal partners.
• Assists with communication responsibility in accordance with the state of Mississippi comprehensive emergency management plan.
• Evaluates, plans, provides, and documents care for patients in the disaster, transport in or out of hospital environment.
• Performs daily operational duties of the disaster management plan as assigned, including but not limited to radio checks and management of incoming alerts.
• Assists with dissemination of disaster preparedness information and management as directed by the UMMC Mississippi Center of Emergency Services leadership.
• Participates in disaster drills and exercises utilizing computer based systems, weather systems and communication systems.
• Follows specialty service and clinical department protocols in referring patients to UMMC.
• Maintains and verifies the quality and accuracy of all communications center related transport documentation.
• Receives, coordinates, and relays requests for medical transport by the comprehensive transport program.
• Performs continuous vehicle or aircraft following (computerized and/or manual mapping skills) and initiates emergency action plans in case of an incident/accident.

Requirements

• EMT or EMD certification required.
• High school diploma or GED.
• One (1) year experience performing EMS duties or medical dispatching.
• NIMS 100, 200, 700 and 800 required within six (6) months of hire.
• BLS certification required.
• Valid Mississippi State Department of Health/Bureau of Emergency Medical Services jurisdictional medical control on file for UMMC emergency services will be obtained within one month if EMT.

Nice-to-haves

• NAACS certification preferred.

Benefits

• Exposure to a dynamic work environment with opportunities for professional development.
• Participation in disaster drills and exercises.