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Doorways - Saint Louis, MO
posted 2 months ago
Full-time - Entry Level
Saint Louis, MO
Machinery Manufacturing
About the position
The Emergency Housing Care Coordinator position is a full-time role focused on providing emergency and transitional housing options through a Housing First model. This role emphasizes person-centered, holistic care to assist clients in achieving housing stability and independence. The coordinator serves as the primary contact for clients, facilitating case management and coordinating necessary resources and support.
Responsibilities
- Conduct intake, assessment, and orientation for clients entering the Emergency Housing program.
- Ensure timely documentation of chart records, assessments, care plans, and case notes.
- Utilize SCOUT/Service Point/CaseWorthy databases for service recording.
- Assist clients in obtaining resources, benefits, and entitlements.
- Conduct inspections of emergency and permanent housing sites as required.
- Coordinate a support team for each client, including Ryan White Case Manager and other supports.
- Assist clients in securing permanent housing in the community.
- Engage clients using housing first principles with a trauma-informed approach.
- Build relationships with landlords, homeless service providers, and health organizations.
- Complete other duties as assigned.
Requirements
- Bachelor's degree in Social Work or a related field preferred.
- Broad understanding of HIV/AIDS, mental health disorders, substance use disorders, and homelessness.
- Knowledge of de-escalation techniques, motivational interviewing, housing first principles, trauma-informed care, and harm reduction.
- Experience with shelter and housing services, mental health services, and substance use disorder services.
- Understanding and experience with client tracking software.
- Ability to work independently and as part of a team.
- Excellent writing and communication skills.
- Proficient in Microsoft Office software, especially Word, Excel, and Outlook.
- Reliable transportation and willingness to work with clients at multiple housing sites.
Nice-to-haves
- Experience in crisis intervention and working with individuals in crisis.
- Familiarity with community social, health, and welfare agencies.
