Veterinary Emergency Group (VEG)posted 2 months ago
Full-time • Entry Level
Chantilly, VA

About the position

Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment. The shift lead is responsible for facilitating and managing the workflow of the nursing care team at VEG practices each shift, ensuring quality patient care and team wellness.

Responsibilities

  • Assume responsibility to maintain the flow of nursing care during the shift.
  • Know the status of the patients, treatments to be performed, and gauge workload based on staffing level of the hospital.
  • Ensure that all shift roles have been designated and are in communication with the team regarding any changes needed.
  • Flexibly provide on-the-floor help during shifts where most appropriate as a floater.
  • Guide the team to use downtime productively including identifying opportunities for training, projects, and self-care.
  • Facilitate shift start and wrap up activities such as patient and facility rounds and workstation organizing.
  • Coordinate and contribute to team huddles with the doctor at the beginning of every shift.
  • Direct team member patient care questions and requests to the appropriate team member.
  • Facilitate breaks for team members and keep up-to-date on the status of breaks.
  • Address interpersonal conflicts in the moment that arise on shift.
  • Maintain integrity of all shifts for standard policies.
  • Work with the team on communication of incidents on the floor.
  • Determine when on-call staff needs to be utilized and coordinating with the doctor on shift.

Requirements

  • High school diploma or equivalent.
  • Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice (or enrolled in the VEG Credential Support Program) strongly preferred.
  • Veterinary technician specialist (VTS) certification will lead to additional considerations in practice role and compensation.
  • Strong understanding of VEG practice workflow, team communications, and situational awareness.
  • Ability to read, speak and hear sufficiently to understand, complete tasks instructed in all forms of communication.
  • Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance.

Benefits

  • Industry-leading compensation
  • Generous employee pet discount
  • Referral rewards
  • Health, Vision, and Dental Insurance
  • 401K with company match
  • Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary
  • Unlimited Continuing Education opportunities
  • Flexible work schedules for a true work-life balance
  • Growth potential
  • Groceries sent to the hospitals weekly for the staff to enjoy
  • Monthly and quarterly contests, quarterly hospital outings, company-wide retreats
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