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Eligibility Worker (Human Services Specialist 3)
Department Of Human Services - Portland, OR
posted about 2 months ago
About the position
The Eligibility Worker (Human Services Specialist 3) position at the Oregon Department of Human Services plays a vital role in providing essential support to vulnerable community members. This role involves determining eligibility for various programs and benefits, ensuring that individuals and families receive the resources they need for stability and well-being. The position emphasizes a compassionate approach to service delivery, particularly for those who have been historically marginalized or are in crisis.
Responsibilities
- Determine eligibility for various programs and benefits through interviewing and assessing information.
- Provide resources that support individual and family stability.
- Administer programs including SNAP, LTC services, TANF, ERDC, Domestic Violence services, and Medicaid programs.
- Develop collaborative relationships with colleagues and community partners.
- Provide services with respect and compassion for marginalized community members.
Requirements
- Two years of experience determining eligibility for an agency program by interviewing clients and applying relevant policies and guidelines.
- Experience developing collaborative relationships that foster trust and inclusivity.
- Experience providing services with respect and compassion for historically marginalized community members.
- Experience recognizing symptoms and behaviors from traumatic responses.
- Commitment to minimizing re-traumatization and replicating prior trauma dynamics.
- Experience independently identifying and resolving barriers in a business setting.
- Strong time management, organization, and prioritization skills.
- Demonstrated technical skills including basic computer knowledge and email communication.
Nice-to-haves
- Experience applying lessons-learned to varying environments and situations.
- Welcoming constructive feedback to strengthen work performance.
Benefits
- Cost of Living Adjustments.
- Annual salary increases until reaching the top of the salary range.
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
