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Advantage Technical Services - Arden Hills, MN

posted 2 months ago

Full-time - Entry Level
Arden Hills, MN
1,001-5,000 employees
Administrative and Support Services

About the position

The Electrical Quality Test Technician role at Advantage Technical Services involves ensuring that product complaints are processed, reported, and recorded accurately and in a timely manner. The technician will perform electrical testing and data analysis on returned products, interact with various departments for information, and maintain compliance with quality policies and procedures.

Responsibilities

  • Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements
  • Perform electrical testing and data analysis on returned products
  • Receive, verify, and perform initial root-cause investigation testing on returned product complaints
  • Enter all information into GCMS Trackwise complaint database
  • Ensure product traceability for all product received and analyzed
  • Interact with other departments (R&D, MFG) when additional information is required to complete investigation
  • Follow-up with CMC to ensure product return or to obtain additional information as needed
  • Forward complaints for approval after ensuring all necessary analysis and investigation information is complete
  • Maintain equipment calibration in Returns lab
  • Assist in maintaining and updating return product test procedures
  • Assess and suggest improvements on existing complaint handling process procedures
  • Maintain lab cleanliness and compliance to Corp procedures

Requirements

  • AA Degree or equivalent work experience in related discipline and 1 year of related experience
  • Experience with bench level electrical test equipment (DC Power Supply, Multimeter, Oscilloscope) preferred
  • If no degree, must have minimum 3-5 years of related experience

Benefits

  • Competitive pay up to $30/HR
  • Opportunity to work with a national leader in technical resources
  • Access to the Staffmark Group WorkNOW App for real-time job offers
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