Educational Aide - CIST

State of Georgia - Lawrenceville, GA

Part-time

Lawrenceville, GA

Executive, Legislative, and Other General Government Support

About the position

This job is a part-time, non-benefited, FLSA non-exempt position in the Computer Science Division that reports to the Program Support Specialist. The targeted hourly rate for this position is $15.60 per hour.

Responsibilities

• Provides oral and written reports as required
• Performs basic administrative/clerical tasks to support the daily operation of the computer lab
• Carefully listens to student(s) and offers encouragement and support
• Maintains a positive, warm attitude that encourages the student(s) to learn
• Informs appropriate staff about changes in meeting times
• Operates computers, copiers, and other office equipment; performs routine user preventive maintenance on office equipment
• Initiates, composes and accurately types correspondence and administrative documents according to established guidelines
• Establishes and maintains records/files relating to the program's mission (daily sign in logs, if necessary)
• Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure
• Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility
• Shows persistence and seeks alternatives when obstacles arise
• Works within the system in a resourceful manner to accomplish reasonable work goals
• Accepts direction and feedback from supervisor and follows through appropriately
• Works when scheduled; begins and ends work as expected

Requirements

• High school diploma or equivalent

Nice-to-haves

• Some technical college courses preferred (CIST 1122, CIST 1401, and CIST 2411)
• Excellent customer service and communication skills required
• Ability to troubleshoot virtual machines, operating systems (Windows, Linux, and Unix), hardware, software, Microsoft Office 2013/2016 applications, cd/dvd burning, and printer issues
• Ability to be flexible in working conditions and schedules
• Ability to lift 15 to 30 lbs
• Attention to detail
• Ability to multitask and stay on top of deadlines
• Fast learner with training and presentation skills
• Reporting/documenting capabilities and excellent people skills
• Experience or certification in Net+, Security +, Blackboard, VMware, VirtualBox, Microsoft Office 2013/2016, Banner Web, Browsers, and any other computer certification is a plus
• Preference will be given to applicants who are current students at Gwinnett Technical College in the Computer Science Division