About the position
To support the various departments under the Patient Access Center (Inpatient, Outpatient, Same Day Services, Wound Care, Infusion, Labor & Delivery and Emergency Department) by providing a variety of tasks such as: reception, pre-registration, registration, cash collection, admitting, patient/department support, materials/inventory management, patient education, and unit specific tasks.
Responsibilities
- Reception duties
- Pre-registration and registration of patients
- Cash collection
- Admitting patients
- Providing patient/department support
- Managing materials and inventory
- Patient education
- Performing unit specific tasks
Requirements
- High school diploma or equivalent
- Associates Degree preferred
- Completion of formal business/medical training preferred
- Completion of Registration training program required
- Certified Healthcare Access Associate (CHAA) certification preferred
- Healthcare related experience
- Computer experience and knowledge of Windows environment
- Previous customer service experience required
- Medical office experience required
- Medical terminology preferred
