LEARFIELD - Irvine, CA
posted 3 days ago
Paciolan is the #1 primary ticketing company in college athletics, and the #2 largest primary ticketing provider in the US including performing arts, arenas, and professional sports. As a leader in ticketing, fundraising, marketing, analytics, and technology solutions, we power more than 500 live entertainment organizations, selling over 120 million tickets a year. The eCommerce Operations Specialist (EOS) with Paciolan is responsible for the strategy and management of our clients' eCommerce sites (PAC Live). The EOS will have a dedicated list of clients for which they will advise on areas of improvement for their eCommerce operations through analytics and industry best practices to maximize software functionality and features. The EOS will work closely with the Client Partner team to ensure that transactional revenue goals are aligned with the company's goals and met. The EOS will manage high demand on-sale processes with the Site Reliability team to ensure excellent consumer buying experience and maximize revenue. The EOS will also work closely with the Product Management Team to communicate and identify outstanding product needs.