Dual Branded Bell Person l Hyatt Place + Hyatt House l Ho'opili, HI
PM Hotel Group•Ewa Beach, HI
•Onsite
About The Position
You are the first connection that our guests have to our hotel and a vital contributor to the success of their experience. You are responsible for assisting arriving and departing guests with luggage and provide information regarding the property and local area. You will use the guest's name to make them feel welcome and important. You will help acclimate guests to the hotel and be sure they know you are there to help them with whatever they may need.
Requirements
- High School diploma (or equivalent)
- Interact with all hotel guests and team members in a polite and positive manner at all times
- Fulfilling requests (even challenging ones) in a timely manner.
Nice To Haves
- three to six months of related experience
- people-person
Responsibilities
- Greeting every guest with a smile and a friendly greeting.
- Show guests to their room and assist with their luggage.
- Check luggage for hotel guests both for day and overnight storage.
- Promoting the amenities and services of the hotel and be an ambassador for our city. You will know the neighborhood and be able to provide directions and suggestions for dining and entertainment.
Benefits
- excellent pay
- hotel discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
