Designer Shoe Warehouse - Oklahoma City, OK

posted about 1 month ago

Part-time - Entry Level
Oklahoma City, OK
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Associate at DSW is responsible for providing exceptional customer service to in-store shoppers and those engaging through omni-channel services. This role involves assisting customers, managing merchandise, and ensuring a clean and safe shopping environment. Store Associates act as brand ambassadors, embodying the company's values and enhancing the overall customer experience.

Responsibilities

  • Greet every customer with a helpful and friendly approach.
  • Share the benefits of the DSW Loyalty program and enroll new members.
  • Answer questions regarding products and complete customer transactions.
  • Maintain a neat, clean, and safe environment for customers.
  • Receive inbound freight and prepare merchandise for the sales floor.
  • Complete all functions of the fulfillment process for online orders.
  • Use company tools to search product availability for customers.
  • Follow all asset protection policies and procedures.
  • Participate in daily team meetings and ongoing training.

Requirements

  • Must have availability to meet the needs of the business.
  • Professional, friendly, and customer service focused.
  • Ability to move with tempo to meet time-bound expectations.
  • Good verbal and written communication skills.
  • Proficient in the use of technology for customer interactions.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Ability to lift up to a maximum of 50 pounds occasionally to frequently.
  • Ability to stoop, kneel, crouch, or crawl on a frequent basis.

Nice-to-haves

  • Previous retail experience is a plus but not required.
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