Unclassifiedposted 6 months ago
$40,000 - $55,000/Yr
Full-time - Entry Level
Remote - Austin, TX
About the position
The Tactical Intelligence Operator position at the Texas Department of Public Safety involves advanced police and emergency management communications work. The role is critical in providing tactical-level intelligence during public safety or criminal events, ensuring the safety of law enforcement and the public. Operators will coordinate communication between various law enforcement agencies and respond to high-risk incidents, working under limited supervision with significant independence in judgment and initiative.
Responsibilities
- Coordinates communication between DPS officers and other law enforcement agency officials during emergencies.
- Monitors and prioritizes incoming calls regarding public safety and law enforcement issues.
- Researches and analyzes tactical-level intelligence information for law enforcement.
- Performs analytical functions to support criminal investigations and homeland security.
- Ensures effective communication center operations with field units and emergency service providers.
- Maintains and processes data in the CAD system and TCIC/NCIC database.
- Coordinates training and instruction for personnel as required.
- Assists in the maintenance and troubleshooting of communications equipment.
- May be required to qualify on shooting range and maintain proficiency with issued firearms.
- Attends work regularly and observes approved work hours.
Requirements
- Graduation from a standard senior high school or equivalent is required.
- Preferred: Graduation from an accredited four-year college or university in a related field.
- Minimum of four years experience in law enforcement crime analysis, dispatch, or emergency communications work preferred.
- Must obtain FEMA; 700-a, ICS-800b, and TCOLE Telecommunicator License within 12 months of employment.
- Must possess a valid driver license and automobile insurance.
- Strong leadership skills and ability to direct and motivate others.
Nice-to-haves
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge of Federal Communications Commission rules and regulations.
- Ability to handle sensitive and confidential information.
Benefits
- Health insurance coverage
- Retirement savings plan
- Paid holidays
- Paid time off
- Professional development opportunities
