Dockmaster

Flyhopco LLC•Fort Lauderdale, FL

21h•$90,000 - $100,000•Onsite

About The Position

The Dockmaster is responsible for overseeing daily marina operations, ensuring the safe, efficient movement and docking of vessels while delivering a high level of customer service. This role coordinates vessel movements, slip assignments, and towing operations, while maintaining the security, cleanliness, and overall condition of the facility. The Dockmaster also ensures compliance with safety, environmental, and regulatory standards, and works closely with internal teams and external partners to support operational efficiency and maximize marina utilization.

Requirements

Minimum 5 years’ experience marina operations
Captain's license (6 pack or 100 ton)
Organization & Delegation
Customer Service Orientation
Strategic & Operational Leadership
Communication
Safety & Risk Leadership

Responsibilities

Run daily marina operations, ensuring vessels entering and exiting the facility receive a high level of customer service while maximizing dock utilization and supporting safe mooring of transient vessels
Collaborate with Account Management and Operations teams to coordinate vessel movements, slip assignments, and overall yard flow
Coordinate and oversee all vessel movements within the facility to ensure safe and efficient operations
Assist in maintaining the security, cleanliness, and overall condition of the marina, including docks and equipment
Perform minor repairs to docks and equipment and coordinate with vendors for larger maintenance needs
Operate and tow vessels and barges within the facility and along the New River as required
Coordinate scheduling and billing for third-party towing services, including vessels and operators
Oversee preventative maintenance for company-owned vessels and maintain required logs and documentation
Ensure compliance and safety of company-owned vessels, including equipment, inspections, and required certifications
Monitor onboard supply usage to ensure efficiency and cost control
Ensure compliance with all applicable local, state, and federal regulations related to navigation, vessel operations, and environmental standards
Serve as a point of contact for customers and the public, responding to inquiries and resolving issues in a professional manner
Partner with HSE and Project Management to ensure adherence to environmental, health, and safety standards for employees, vendors, and customers
Collaborate with the Facility Manager to prioritize and complete internal projects, including coordinating labor support from the Dockmaster team
Enforce standard operating procedures, marina rules, and regulations for employees, vendors, and customers
Follow company, industry, and best practices related to safety, including proper equipment use, PPE, and incident reporting