District Parts / Service Manager - EA

$92,768 - $128,881/Yr

Kia USA - Boston, MA

Full-time - Mid Level

Boston, MA

Merchant Wholesalers, Durable Goods

About the position

At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day. Ensure the dealer service department management provides competent, quality service that will enhance customer perception of product, the dealer and ownership experience and maximize their repeat purchase intent. Assist dealer in marketing Kia products and parts/accessory sales. Act as a business consultant in developing profitability and value of franchise.

Responsibilities

• Manages and directs all District Service activities in accordance with KUS corporate and regional policies and procedures.
• Manages and directs all District Parts activities in accordance with KUS corporate and regional policies and procedures.
• Manages and directs all District Warranty activities in accordance with KUS corporate and regional policies and procedures.
• Manages and directs all District Service Training activities in accordance with KUS corporate and regional policies and procedures.
• Manages and directs all District Quality and Consumer Affairs activities in accordance with KUS corporate and regional policies and procedures.

Requirements

• Bachelor's degree or equivalent experience.
• Specialized OEM vocational or technical training.
• Wholesale and retail dealership experience desirable.
• Business consulting experience.
• Demonstrated evidence of technical aptitude, either via formal education or hands-on automotive experience.
• Ability to negotiate and resolve owner concerns consistent with KUS policies/procedures.

Nice-to-haves

• Working knowledge of personal computers and Microsoft software.
• Excellent communication skills required (written and oral).

Benefits

• Premium paid medical, dental and vision coverage for you and your dependents.
• 401(k) plan matching of 100% up to 6% of the salary deferral.
• Paid time off.
• Company lease and purchase programs.
• Company-wide holiday shutdown.
• Paid volunteer hours.
• Premium lifestyle amenities at our corporate campus in Irvine, California.