Disability Solutions - Ontario, CA
posted 7 months ago
As a Super User in Distribution Operations at lululemon, you will play a crucial role in supporting the Distribution Center (DC) operators by providing expertise in technology and hardware troubleshooting. This position is designed for individuals who are passionate about operational efficiency and have a strong understanding of DC processes. You will act as a bridge between the Technology team and DC associates, ensuring that any process inefficiencies are addressed promptly. Your responsibilities will include supporting the launch and go-live of new Warehouse Management Systems (WMS) and Material Handling Equipment (MHE) deployments, as well as assisting in the testing and documentation of system modifications. In your day-to-day activities, you will be expected to demonstrate a solid understanding of troubleshooting concepts and processes, as well as the operational flows within the DC. You will communicate effectively with various stakeholders, ensuring that decisions and plans are conveyed clearly and concisely. Additionally, you will assist in training Floor Leaders and Supervisors on functional processes, and provide support to the Technology team by reporting operational issues and system deficiencies. Your role will also involve testing, troubleshooting, and repairing technical equipment such as printers and RF devices. You will be responsible for supporting administrative tasks that contribute to throughput, service level agreements (SLA), and overall process improvements. This position requires a proactive approach, as you will be expected to take initiative and seek increased responsibilities while maintaining a dependable attendance record.