Disability Solutions - Ontario, CA

posted 7 months ago

Full-time - Entry Level
Hybrid - Ontario, CA
Administrative and Support Services

About the position

As a Super User in Distribution Operations at lululemon, you will play a crucial role in supporting the Distribution Center (DC) operators by providing expertise in technology and hardware troubleshooting. This position is designed for individuals who are passionate about operational efficiency and have a strong understanding of DC processes. You will act as a bridge between the Technology team and DC associates, ensuring that any process inefficiencies are addressed promptly. Your responsibilities will include supporting the launch and go-live of new Warehouse Management Systems (WMS) and Material Handling Equipment (MHE) deployments, as well as assisting in the testing and documentation of system modifications. In your day-to-day activities, you will be expected to demonstrate a solid understanding of troubleshooting concepts and processes, as well as the operational flows within the DC. You will communicate effectively with various stakeholders, ensuring that decisions and plans are conveyed clearly and concisely. Additionally, you will assist in training Floor Leaders and Supervisors on functional processes, and provide support to the Technology team by reporting operational issues and system deficiencies. Your role will also involve testing, troubleshooting, and repairing technical equipment such as printers and RF devices. You will be responsible for supporting administrative tasks that contribute to throughput, service level agreements (SLA), and overall process improvements. This position requires a proactive approach, as you will be expected to take initiative and seek increased responsibilities while maintaining a dependable attendance record.

Responsibilities

  • Understand and display basic troubleshooting concepts and processes.
  • Understand the process flows for all functional areas in the DC operation.
  • Adhere to security standards and understand the potential impacts of security breaches.
  • Communicate clearly and concisely about decisions, plans, and tasks in a timely manner.
  • Demonstrate understanding of target SLAs for specific functional areas.
  • Assist in testing for WMS system modifications and operational walkthroughs prior to installation.
  • Support documentation updates for all WMS system changes, including process maps, job aids, and SOPs.
  • Assist with training of Floor Leaders and Supervisors on functional processes on the DC floor.
  • Provide clear and accurate information on process and/or system deficiencies to Technology.
  • Test, troubleshoot, or repair technical equipment such as printers and RF devices.
  • Act as a liaison between DC floor end users and the Technology support team, both on-site and remote.
  • Support administrative tasks to enhance throughput, SLA, and process improvements.

Requirements

  • 2-4 years of warehouse experience with Manhattan 2013 or newer.
  • Knowledge of department processes and SOPs.
  • Ability to read labels and RF scanners, and maneuver throughout the facility.
  • Dependability in following instructions and responding to management directions.
  • Initiative to seek increased responsibilities and take ownership of actions.

Nice-to-haves

  • Possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • Communicate with honesty and kindness, creating a space for others to do the same.
  • Lead with courage, understanding that the possibility of greatness outweighs the fear of failure.
  • Foster connection by prioritizing people and building trusting relationships.
  • Integrate fun and joy into the work environment.

Benefits

  • Extended health and dental benefits, and mental health plans.
  • Paid time off.
  • Savings and retirement plan matching.
  • Fitness & yoga classes.
  • Parenthood top-up.
  • Extensive catalog of development course offerings.
  • Generous employee discount.
  • People networks, mentorship programs, and leadership series.
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service